1. Acceptance of Terms

By accessing and using Ainovate's services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Service Description

Ainovate provides AI-powered customer service solutions, including but not limited to:

• AI Call Agent services
• WhatsApp AI Agent services
• Customer support automation
• Analytics and reporting

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account
• Use the services in compliance with applicable laws
• Not misuse or abuse the services

4. Payment Terms

Payment terms include:

• Subscription fees are billed in advance
• Free trial period of 14 days
• Automatic renewal unless cancelled
• Refund policy as per our guidelines

5. Intellectual Property

All content, features, and functionality of our services are owned by Ainovate and are protected by international copyright, trademark, and other intellectual property laws.

6. Limitation of Liability

Ainovate shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

7. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Email: legal@ainovate.io

Phone: +61 410 463 448